MyHumana x Go365
Opportunity
Reimagine Humana’s Medicare Advantage member experience with an focus on combining existing the MyHumana clinical program with their Go365 rewards platform, historically two separate platforms. Creating a vision for how these experiences can interact and improve health outcomes thru education and rewarding preventative and health &wellness activities. Define an enduring set of design principles to guide the work and provide a framework to measure success .
Design direction
Product design
Member/stakeholder research & discovery
AI innovations & visioneering
Visual design & rapid prototyping
Design systems
Reimagine Humana’s Medicare Advantage member experience with an focus on combining existing the MyHumana clinical program with their Go365 rewards platform, historically two separate platforms. Creating a vision for how these experiences can interact and improve health outcomes thru education and rewarding preventative and health &wellness activities. Define an enduring set of design principles to guide the work and provide a framework to measure success .
Design direction
Product design
Member/stakeholder research & discovery
AI innovations & visioneering
Visual design & rapid prototyping
Design systems
Discovery & definition
Design + experience enhancements
Design systems
Results
Through research and deep exploration, my team delivered comprehensive design direction and prototypes for near-term visual and experiential changes, including dozens of new components and patterns and a clear roadmap to implementation.
Through research and deep exploration, my team delivered comprehensive design direction and prototypes for near-term visual and experiential changes, including dozens of new components and patterns and a clear roadmap to implementation.
Impact
60+
new design components & patterns20+
qualitative research sessions synthesized
Available for full-time or contract engagements as a strategic design leader or principle product designer.